Content by Suparna Goswami

Managing Third-Party Risks: Technology's Role

Suparna Goswami  •  October 13, 2020

Managing third-party risks must start with due diligence activities, and technology can play an important role, says Julian Colborne-Baber, forensic partner at Deloitte in the U.K.

Mitigating the Risks Posed by Synthetic IDs

Suparna Goswami  •  October 12, 2020

Artificial intelligence and machine learning offer the best hope for addressing the risks posed by synthetic identities, says Justin Davis, fraud manager at Digital Federal Credit Union.

Why Intrusive Monitoring Technology Is Ineffective

Suparna Goswami  •  October 6, 2020

Using intrusive technologies to check staff behavior in an effort to fight against supply chain fraud is ineffective, says Richard Dailly, managing director in Hong Kong at the security firm Kroll, who explains why.

Tips for Carrying Out Remote Fraud Investigations

Suparna Goswami  •  October 1, 2020

One of the biggest challenges of remote fraud investigation is the inability to verify the data handed over to you, says Charanjeet Singh Bhatia, senior vice president and head of fraud risk and investigation at First Abu Dhabi Bank in UAE.

How 'Virtual Cards' Could Mitigate Merchant Fraud Risk

Suparna Goswami  •  September 28, 2020

Virtual payment cards being tested in Europe and the United States could help mitigate the risk of merchant fraud, says Rui Carvalho of the nonprofit European Association for Secure Transactions.

Why Companies Need a Whistleblower Policy

Suparna Goswami  •  September 22, 2020

Companies should have policies in place that encourage whistleblowers to call attention to fraud and ensure their jobs remain secure when they make revelations, says attorney Charles Middleton, a whistleblower advocate.

The Do's and Don'ts of a Fraud Fusion Center

Suparna Goswami  •  September 21, 2020

The key element for a successful fraud fusion center in banking is for fraud and security teams to work together using a simple methodology to prevent, detect and resolve fraud, says technology adviser Ben Wallach, the former executive vice president and chief fraud director at BB&T, a U.S. bank holding company.

Fighting Payment Fraud: Going Beyond Protecting Card Data

Suparna Goswami  •  September 15, 2020

Fighting payment fraud requires protecting far more than just payment data, says Sujay Vasudevan, vice president of cyber and intelligence solutions at Mastercard, who describe key steps.

Battling PPP Loan Fraud With Technology

Suparna Goswami  •  September 15, 2020

As small businesses apply for loan forgiveness under the Paycheck Protection Program, and banks who made the loans on behalf of the Small Business Association investigate whether any were fraudulently obtained, fraud-detection technologies will play a critical role, says Frank Mckenna of Point Predictive.

Using Tech to Prevent Fraud in Government Loan Program

Suparna Goswami  •  September 11, 2020

Banks that administered loans granted through the U.S. Paycheck Protection Program should consider using a wide variety of tools, including artificial intelligence, to help prevent fraud, says Scott Moritz, senior managing director at FTI Consulting, a business advisory firm

The Need to Modernize Fraud-Fighting Methods

Suparna Goswami  •  September 4, 2020

Fraud prevention practices are not keeping up with changes in risks, says Al Pascual, COO at Breach Clarity, who offers insights on leveraging the latest tools.

How Payment Card Fraud Detection Must Change

Suparna Goswami  •  September 3, 2020

Some payment card fraud detection systems that rely on artificial intelligence are now less effective because of changes in consumers' habits during the COVID-19 pandemic, says Rene Perez of Jack Henry & Associates, who offers insights on needed adjustments.

Fighting Money Laundering: Overcoming Challenges

Suparna Goswami  •  August 31, 2020

Banks continue to face many challenges in complying with regulations while tackling the issue of money laundering, says K.V. Karthik of Deloitte India, who describes the findings of a new report on trends in South Asia.

Improving the Detection of Medicare Fraud

Suparna Goswami  •  August 28, 2020

Hospitals and other healthcare organizations can help prevent Medicare fraud by "having robust processes in place for employees to report fraud," says fraud mitigation expert Louis Rossignuolo, managing director of investigations at Altomonte Advisory Group.

Fighting Card-Not-Present Fraud

Suparna Goswami  •  August 24, 2020

Card-not-present fraud is rising as fraudsters inject malware into e-commerce websites to harvest account information, says Gord Jamieson of Visa. But the artificial intelligence models used to detect this fraud need to be refined to better mitigate this threat, he says.