Effective Fraud Prevention - It Takes a Village
Fraud prevention is more about matching voice prints, anti-spoofing, or asking a certain number of questions, true fraud prevention requires a masterful understanding of how fraudsters operate throughout the entire organization, not just the online channel or a call center. While most organizations are monitoring online activities, websites, mobile app usage, but fail to actively monitor every channel that bad actors use today. Without inclusion beyond a single channel, a single department, single factor, fraud will always find a way to reach beyond these silos. Learn from Pindrop's experts on fraud prevention methodology, how and where to leverage AI, and where some of the biggest gaps in fraud prevention strategy reside.
In this session you will learn:
- How fraud moves through your organization
- 3 essential pillars needed to run a successful fraud prevention practice
- Leveraging ML and AI for fraud prevention to help identify who is "At-Risk"
- Best practices around consumer education and employee empowerment